Delivery Area : All regions in Korea
Delivery Period : 2~3 days from payment date
Saturday/holiday are not included in delivery period and it takes additional 2~3 days for island/mountain regions.
Delivery Fee : Free delivery for orders over 30,000 won (Fee : 3,500 won) / Fee for Island/Mountain Region : 5,000 won,
• Delivery Company : Logen is in charge of basic delivery / Post Office is in charge of yam product bdlievery
※In case of exchange/return due to simple change of mind, round delivery fee (8,000 won) is charged.
Return and Exchange
In case of Defective Product
①In case of return for defective product or wrong delivery, return fee is free.
②In case of return for simple change of mind or circumstance of customer, you may return the product within 7 days from delivery date and delivery fee will be charged.
③After receiving return request, we visit within 2~5 business days to take the product.
④When canceling or refunding, return the free gift or sample together.
How to Apply Exchange/Return
①My Page > 1:1 Inquiry Menu.
②Call 061-744-6855 for detailed explanation.
①After receiving return request, we refund after checking the product.
②After checking the product, we refund within 3 business days. (Card cancellation may take longer due to circumstances of card company)